Meet
Jackie.

Hi, I’m Jackie. I have been working in the Canberra Real Estate market for 3 years with experience in both Strata and Property Management. Originally from Dubbo NSW, I have come to know Canberra and its many wonders over the last 5 years and now call it home. Customer satisfaction is always a top priority for me. I have a wealth of knowledge on industry legislation and procedures ensuring my clients and their properties are managed to the highest of standards. I have an energetic and motivated approach to my work with high attention to detail including great organisational skills. I am thrilled to be a member of the home.byholly collective, Canberra’s most creative and vibrant boutique agency.

Firstly, I just want to thank you. You’ve been excellent to work with. There was a lot happening with this rental for you especially early on. You’ve consistently maintained a cheerful and positive attitude. You’ve provided me with wise and insightful advice and have always seemed interested and concerned to make things work. I’ve really appreciated you from the beginning and wanted you to know it

Pete MHackett

I wanted to take the time to send through an email to you given your position on the executive team, to express how wonderful our property manager Jackie is. She is always responsive, warm, and continues to go above and beyond to support us, our tenants, and the success of our property. Below is just the most recent example of this, going out of her way to collect a Christmas present from the property that I mistakenly sent there instead of our new home.

Jackie has gone to great lengths this year to progress the resolution of some maintenance at our property, despite being borderline ignored by our strata management company. Her ability to continuously politely chase up tradesmen, property managers, etc has demonstrated more patience and kindness than I ever could!

Lillian SWatson

Jackie has been my trusted  property manager for the past three years, and I couldn’t be happier with the experience. Jackie is exceptionally trustworthy and professional, her communication is always clear and timely, and her attention to detail great. What sets Jackie apart is her proactive approach—she anticipates issues before they arise and addresses them seamlessly. Nothing was ever too much trouble, and she consistently went above and beyond to ensure everything was handled smoothly and efficiently.  Being posted overseas I found all of this very reassuring.

Jackie’s genuine care for both property owners and tenants is evident in everything she does. I always felt she looked after my property as if it were her own, and her dedication and expertise gave me peace of mind.

Having dealt with other agents in the past, I can confidently say that Home by Holly has been by far the best, and Jackie is a key reason why. I have no hesitation in recommending Jackie and the team, and I would use their services again without question. If you’re looking for a property manager who truly cares and delivers exceptional results, Jackie is the one.

Alexander MLatham
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